What We Offer

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Business Orientation & Gap Analysis

Step 1: Begin with Balance

Before you build, you need a blueprint. We start every engagement by helping CEOs clarify their end goal: What does growth look like? What does success feel like? From there, we take a structured look at the current state of the business across key operational and strategic areas. This gap analysis highlights what’s missing—whether it's a lack of systems, misaligned priorities, or missing roles—so we can create a focused roadmap to close the distance between where you are and where you want to go.

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Organizational Structure & Talent Strategy

Step 2: Build the Right Team

People power your growth. We assess your current team, structure, and leadership to ensure you have the right capabilities and capacity to reach your goals. This includes org chart design, internal vs. external resourcing decisions, and development strategies for your existing team. From coaching high-potential leaders to building out entire functions, we help you shape a team that’s aligned, accountable, and built to scale.

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Growth Levers & Execution Strategy

Step 3: Accelerate with Intent

With a solid foundation in place, we focus on execution that actually moves the needle. We help identify the highest-impact levers—brand clarity, go-to-market strategy, physical expansion, digital transformation—and work alongside you to bring them to life. Whether it’s refining the customer experience or making a call on new technology, we ensure decisions are aligned with your goals, your capacity, and your values.

Contact us

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Testimonials

  • "Partnering with Scott Arsenault as his executive coach has been nothing short of inspiring. His mindset shift over the course of our work together has been remarkable—driven by an unwavering commitment to growth, both personally and professionally. Scott leads with authenticity, deeply caring for the people around him while maintaining an incredible competitive edge and relentless drive to win. His growth mindset is evident in everything he does, from continuously refining his leadership approach to the transformative improvements he made in his own health and vitality. He understands that to truly serve those in his care, he must first show up as HIS best self—and he has done exactly that. Scott’s ability to balance strategic execution with genuine connection makes him an exceptional leader, and it has been an honour to witness his impact firsthand."

    Ruth Catney - CEO , Fifth Element

  • "Before investing in Ren's Pets, we conducted thorough due diligence, and one immediate takeaway that remained core to our investment thesis was the company's uniquely customer-centric, meticulous merchandising approach, and engaging store experience; the Ren’s differentiation was palpable. What I did not initially appreciate was that all I had witnessed was intentionally crafted and driven by the passion, vision, and experience of its leadership, rooted in Scott Arsenault. Scott is one of those unique executives that prove enjoying what one does vocationally and winning are not mutually exclusive. He has an innate ability to immediately relate and genuinely care about people, whether they be employees or customers. Balancing leadership, strategy, discipline, and culture with a keen eye on the financial levers that make a business great are a unique set of qualities and Scott truly possesses them all. His leadership of Ren’s Pets during our involvement was impressive, whether it be professionalizing his organization by expanding his team, opening and scaling new stores, introducing new product categories, and executing during one of the most challenging retail environments in history – COVID. When it was time for us to exit our investment, there was no doubt that any new owner was going to gravitate toward this leader for the company’s next chapter. I am one of the lucky ones that was able to reap the benefits of Scott’s hard work, passion, and execution but most importantly I developed a life-long friend in the end."

    Pete Cornetta - Senior Managing Director, Porchlight Equity

  • "I’ve had the pleasure of working with Scott for close to 15 years during his time at Ren’s Pet. During that time, I saw Scott take Ren’s from a small two-store chain to 50+ locations across Eastern Canada. Scott is a visionary leader and an exceptional communicator. He has an authentic passion for his work and a remarkable ability to inspire those around him. As a vendor partner, Scott often reached out to discuss new ideas and strategies, as well as to share the successes our brand was having at Ren’s. He made me feel like part of the process. Scott elevated the shopping experience at Ren’s, creating fiercely loyal consumers. Through this, he became an agent of change for the industry, forcing competitors to take note. I have sincerely enjoyed my time working with Scott. He has been a trusted business partner as well as a great sounding board for me. "

    Trevor Snelling - Director of North American Sales, Petcurean

  • "Scott is one of the most passionate and talented Retail Executives that I’ve ever had the honour of working with. Scott motivates you to be the best you can be. Both professionally and personally. The Ren’s Team accomplished so much under Scott’s leadership. Incredible enthusiasm and drive. I’m excited to see what Scott does next. Scott is a true Retail star who is in the heart of his prime. Big things ahead!"

    Greg Rabin - Vice President, The Behar Group

  • "I first met Scott back when Ren’s had only a few locations, and I represented a vendor partner to them. Right away, I could see that Scott was a force of nature. His energy and passion were unparalleled, and he quickly became one of my favourite people to partner with. Scott is a visionary, a bold leader that has an innate ability to inspire the people around him and rally them toward a common goal. I think what I enjoyed most about working with him was his creativity and innovative thinking. It was thrilling to brainstorm and test new ways of growing our collective businesses together. He had a profound understanding for how to deliver an elite experience for his customers and partners. Above all, I think Scott’s superpower is his ability to elevate everyone around him. He is genuine in his desire to help those around him grow, an invaluable characteristic for someone who played a pivotal role in building REN’s into the retail force it is today. And I am personally a better person and professional for having known him."

    Robert Viliani - Vice President Sales, Nutram Pet

  • "Scott taught me so much about having a growth mindset as a senior leader. He always approached with curiosity, even if it was a new or difficult situation or decision involving people, he would listen, consider, ask questions and then come to a mutual agreement together. Scott has a keen business sense, and is so passionate about his customers and suppliers. His ability to build strong and meaningful relationships I could see was very important to him, and a big part of his success. While he was focused on results and aligning the team on how to produce those results, he still keeps the people and the team front and center. Scott was also an amazing accountability coach, and keeps the whole person in mind. For me, we would discuss books, share learnings with each other, our different ways of working, and even around what we were doing for fitness. My favorite part of working with Scott is the care he offered to me and those around him. Always sending kind and funny messages, remembering personal moments and those important in your life, and cheering you on from the sidelines."

    Shari Martin - HR Leader